A blazing-fast internet connection has become the need of the hour today. And people set up Netgear Orbi routers in their homes to stay connected to a seamless internet. However, sometimes, Orbi WiFi routers cause technical issues due to which the internet usage experience of users gets hindered.
Like many others, if your Netgear Orbi router is also not connecting to the internet, don’t worry. In this article, we’ll guide you through various troubleshooting tips that’ll surely help you fix the issue at hand. So, wait no more, and read on.
Reasons Why Orbi Router is Not Connecting to the Internet
In order to troubleshoot the Netgear Orbi router not connecting to the internet issue, you need to become aware of the reasons that might have caused it.
Here are some of the most common factors stopping your Orbi from connecting to the internet:
- The Ethernet cable you’ve used to connect your WiFi devices is damaged.
- Your Orbi firmware is either damaged or corrupted.
- The WiFi signals of your device are getting interrupted.
- There’s some issue from the side of your Internet Service Provider (ISP).
- Technical glitches can also prevent you from connecting to the internet.
Now, proceed further and learn how to troubleshoot the Netgear Orbi router not connecting to the internet issue.
Fixed: Netgear Orbi Router Not Connecting To Internet
- Check the Ethernet Cable
Start by checking the Ethernet cable connecting your Netgear Orbi router and the existing modem. Is it damaged? If the answer is yes, then either fix the cable or replace it with a new one without wasting any more time.
Also, make sure that the Ethernet cable doesn’t have any loose ends. If you want the connection between your WiFi devices to stay strong, you need to ensure that the cable is finger-tight.
- Update the Firmware
Updating the firmware of your Netgear Orbi router is another thing that you can do to get rid of the Netgear Orbi router not connecting to the internet issues.
For those of you who are wondering how to perform Netgear Orbi firmware updates, it is recommended that you refer to the user manual for the guidelines.
- Avoid WiFi Interference
Have you noticed how your mobile device starts acting out the minute you take it in a room filled with WiFi-interfering devices? Well, something similar might be happening with your Orbi router.
To troubleshoot the issue, you need to keep your Netgear Orbi router away from devices like washing machines, cordless phones, baby monitors, microwave ovens, refrigerators, treadmills, televisions, etc.
- Contact Your ISP
Chances are that the Netgear Orbi router not connecting to the internet issue isn’t because of something that you did. Who knows, your Internet Service Provider might be at fault? To confirm the same, get in touch with him.
If he says everything is fine from his end, then keep reading this post. If the situation isn’t in your favor, then ask him to get the issue fixed as soon as possible.
- Reboot Your Netgear Orbi
Did nothing work for you so far? Well, looks like rebooting your Netgear Orbi router is your last resort. Walkthrough the steps mentioned below to reboot your WiFi device:
- Disconnect every WiFi-enabled device connected to your Orbi.
- Power off your Orbi and unplug it from the wall socket.
- Wait for some time.
- Plug the Orbi router back into the wall outlet and turn it on.
Once you are done rebooting your device, try to access the orbilogin administrative page, and see if the internet issue has been resolved.
The Bottom Line
Coming across internet-related issues has become quite a common thing nowadays. However, if you carefully follow the steps given in this post, there’s nothing that can stop you from fixing the Netgear Orbi not connecting to the internet issue.